Last updated: 07 JULY 2026

Privacy Policy

Extensive Electrical Pty Ltd (ABN 98 693 480 545), trading as Extensive Electrical ("we", "us", "our"), respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

We only collect information we actually need to respond to you and provide our services. This may include:

  • Your name, email address and phone number

  • The suburb or address where work is required

  • Any details you provide in an enquiry form or message

  • Technical information collected automatically when you visit our website, such as your IP address, browser type, and how you use the site (see "Cookies and analytics" below)

How we collect it

We collect information directly from you when you fill in our enquiry form, call us, or email us. We also collect some information automatically through our website using cookies and analytics tools.

How we use it

We use your information to:

  • Respond to your enquiry and provide a quote

  • Carry out and manage the electrical work you've engaged us for

  • Keep in touch with you about your job

  • Meet our legal, safety and record-keeping obligations

  • Improve our website and services

We do not sell your personal information, and we won't send you marketing you haven't asked for.

Cookies and analytics

Our website is built on Squarespace and uses cookies and third-party tools to help it run and to understand how visitors use it. These include Google Analytics (website usage), Google reCAPTCHA (spam protection on forms), and Squarespace's own functionality. These tools may collect information such as your IP address and browsing activity. You can disable cookies in your browser settings, though some parts of the site may not work as well if you do.

Who we share it with

We may share your information with trusted third parties who help us run our business and website — for example, our website platform (Squarespace) and Google. These providers may store data outside Australia. We only share what's necessary, and we don't disclose your information to anyone else unless you've agreed, or we're required to by law.

How we store and protect it

We take reasonable steps to keep your information secure and to protect it from misuse, loss or unauthorised access. We keep it only as long as we need it for the purposes above, or as required by law, and then we take reasonable steps to destroy or de-identify it.

Your rights

You can ask us to see the personal information we hold about you, or to correct it if it's wrong or out of date. Just get in touch using the details below and we'll help you out.

Complaints

If you're concerned about how we've handled your information, please contact us first so we can try to sort it out. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

Email: admin@extensiveelectrical.com

Phone: 0448 994 013

We may update this policy from time to time. The latest version will always be available on this page.